Question 1

How do I get from Paris airports (CDG, Orly, Beauvais) to the city centre?

Accepted Answer

You can take public transport (RER B or Roissybus from CDG, Orlybus or tram from Orly), a taxi or ride-hail at the rank, or book a private transfer. Public options are cheaper but mean stairs, changes, and luggage on crowded trains. A pre-booked chauffeur meets you with a sign, helps with bags, and drives door-to-door with a fixed price for the route. See our Airport Transfers page for Paris airport pickups and drop-offs.

Question 2

How long does it take by car from CDG or Orly to central Paris?

Accepted Answer

In light traffic, CDG to central Paris is often about 45–60 minutes; Orly is closer, roughly 30–45 minutes. Beauvais is much farther north (often well over an hour). Rush hour, strikes, or events can add a lot of time, so allow a buffer for flights and trains. When you book with us, the driver plans the route using live traffic.

Question 3

Is a private airport transfer worth it compared to a Paris taxi or Uber?

Accepted Answer

It depends on your priorities. Taxis and apps use a meter or dynamic pricing, which can spike in rain, at night, or when demand is high. A private transfer gives a fixed price for the booked route, flight monitoring, included waiting time after landing, and Meet & Greet in the terminal if you choose it—useful with jet lag, children, or heavy luggage. Compare what matters to you: budget, predictability, and comfort.

Question 4

Can you pick me up at a Paris train station (Gare du Nord, Gare de Lyon, etc.)?

Accepted Answer

Yes. We can arrange pickup at major Paris stations including Gare du Nord, Gare de l'Est, Gare de Lyon, Gare Montparnasse, Gare Saint-Lazare, and Gare d'Austerlitz. Share your train number and arrival time in the booking notes so the driver can wait in the right place. Hourly hire also works well if you have several stops after arrival.

Question 5

Do I need cash in Paris to pay the driver, and should I tip?

Accepted Answer

You can pay online by card when you book, or in cash to the driver at the end of the trip—both are common. Tipping is appreciated but not obligatory; if the service was excellent, rounding up or a small extra is a kind gesture. Cards are widely accepted in Paris shops and restaurants, but keeping a little cash for small purchases is still practical.

Question 6

How far in advance should I book an airport transfer in Paris?

Accepted Answer

We suggest booking at least 24–48 hours ahead so we can guarantee the vehicle class you want, especially for early flights, holidays, and fashion week. Last-minute requests are often possible—use the booking form or call us with your flight details.

Question 7

Can I book a chauffeur for a day trip from Paris to Versailles or Disneyland?

Accepted Answer

Yes. Versailles and Disneyland Paris are typical day trips from the capital. Hourly hire (minimum three hours) suits shorter loops; a full-day booking is better if you want a relaxed pace, multiple stops, or door-to-door service without watching the clock. Tell us your plan in the driver notes and we will suggest the best option.

Question 8

Is getting from CDG or Orly to Paris difficult with lots of luggage or small children?

Accepted Answer

Public transport is doable but awkward with several suitcases, strollers, or tired children after a long flight. A private car avoids stairs and changes: the driver loads the luggage and can install a child seat if you request it when booking. That is usually the least stressful door-to-door option from CDG, Orly, or Beauvais.

Question 9

What types of cars are available for hire?

Accepted Answer

We offer a wide range of cars, from standard sedans to luxury vehicles and minivans for groups. Simply choose the vehicle class that suits your needs.

Question 10

How do I book a chauffeur by the hour?

Accepted Answer

Select the pickup location. Choose the day, start time, and duration (minimum 3 hours). Pick a vehicle class that suits your needs. Provide additional information such as your itinerary in the "Notes for the chauffeur" field. Complete your booking, and enjoy your private chauffeur!

Question 11

Can my chauffeur take me anywhere I want?

Accepted Answer

Yes, they can. You have total flexibility with your destination and can change your mind before or during your travel. The only condition is that your chauffeur must have enough time to return to their starting city by the end of your booking. For intercity travel, we recommend booking City-to-City rides.

Question 12

How many hours can I book an hourly chauffeur for?

Accepted Answer

The minimum booking duration for hourly service is 3 hours. You can book this service for anywhere between 3 to 24 hours. For multi-day bookings, please contact our Customer Care team.

Question 13

Can I extend the number of hours I've booked?

Accepted Answer

Yes, you can extend your booking before it starts via our app or website. If your booking has already started, inform your chauffeur, and they will confirm availability. Additional charges will apply for extra time.

Question 14

Is fuel included in the rental price?

Accepted Answer

Yes, fuel costs are included in the rental price. You only pay the specified amount without any hidden charges.

Question 15

Can I change my plans when I've hired a chauffeur for a day?

Accepted Answer

Yes, you can. Your chauffeur is on stand-by to accommodate your requests within the allotted time. The only condition is that they must have enough time left to return to their starting city by the end of the booking. For intercity travel, consider booking City-to-City rides.

Question 16

How long does a day booking last?

Accepted Answer

You can choose your pickup time and how many hours you want your reservation to last, anywhere between 3 and 24 hours per booking.

Question 17

Can I hire a car with a driver for multiple days?

Accepted Answer

Yes, you can hire a car with a driver for multiple days. Please contact us to arrange the details and customize your booking.

Question 18

What are your operating hours?

Accepted Answer

Our services are available 24/7. You can book a car at any time convenient for you.

Question 19

How do I pay for the service?

Accepted Answer

You can pay online, via credit card, or in cash directly to the driver after the trip.

Question 20

How is the price calculated?

Accepted Answer

Our prices are calculated per vehicle per trip, regardless of the number of passengers. The price is based on factors such as distance, duration, and vehicle class. You pay one fixed price for the entire booking, whether you travel alone or with a group up to the vehicle's capacity.

Question 21

Privacy: How do you protect my personal information?

Accepted Answer

Privacy is our top priority. We are committed to protecting your personal information and ensuring complete confidentiality. All your data is encrypted and stored securely. We never share your personal information with third parties without your explicit consent. Your booking details, payment information, and personal data are handled with the utmost care and in compliance with international data protection standards. Trust and confidentiality are the foundation of our service.

Frequently Asked Questions

How do I get from Paris airports (CDG, Orly, Beauvais) to the city centre?+

How long does it take by car from CDG or Orly to central Paris?+

Is a private airport transfer worth it compared to a Paris taxi or Uber?+

Can you pick me up at a Paris train station (Gare du Nord, Gare de Lyon, etc.)?+

Do I need cash in Paris to pay the driver, and should I tip?+

How far in advance should I book an airport transfer in Paris?+

Can I book a chauffeur for a day trip from Paris to Versailles or Disneyland?+

Is getting from CDG or Orly to Paris difficult with lots of luggage or small children?+

What types of cars are available for hire?+

How do I book a chauffeur by the hour?+

Can my chauffeur take me anywhere I want?+

How many hours can I book an hourly chauffeur for?+

Can I extend the number of hours I've booked?+

Is fuel included in the rental price?+

Can I change my plans when I've hired a chauffeur for a day?+

How long does a day booking last?+

Can I hire a car with a driver for multiple days?+

What are your operating hours?+

How do I pay for the service?+

How is the price calculated?+

Privacy: How do you protect my personal information?+