Your timeline after booking
| When | What you get | Helpful to do |
|---|---|---|
| Right away | Booking reference, price, date/time, addresses | Check terminal, flight number and passenger count |
| 1–3 days before | A reminder, or a request to confirm details | Reply if pickup time or address has changed |
| 12–24 h before | Driver phone, car plate, meet instructions | Save the number and charge your phone overnight |
| Travel day | Driver on the way; flight tracked on arrivals | A quick message at the baggage belt, or if you are late leaving the hotel |
Right away
Booking reference, price, date/time, addresses
Check terminal, flight number and passenger count
1–3 days before
A reminder, or a request to confirm details
Reply if pickup time or address has changed
12–24 h before
Driver phone, car plate, meet instructions
Save the number and charge your phone overnight
Travel day
Driver on the way; flight tracked on arrivals
A quick message at the baggage belt, or if you are late leaving the hotel
Rather not keep counting minutes? Get a fixed price in one click.
Book airport transferWhat affects your timing
- The confirmation email is your receipt — check terminal and address once.
- Driver name and phone usually arrive 12–24 hours before pickup.
- A flight number lets the driver track delays on arrivals automatically.
- Need to change something? Write via the form or email before travel day.
- Cancellation terms depend on how far ahead you booked — they are in the confirmation.
Common situations
Hotel departure to CDG
The driver usually arrives a few minutes early and waits at the lobby or the agreed entrance, depending on the hotel.
Be ready five minutes before the booked time — bags by the door if you can.
Arrival pickup at CDG
The driver watches your landing time; included waiting starts once you are through the arrivals hall.
A simple “at baggage” message is enough to time the meeting.
Flight delayed 90 minutes
With your flight number on file, pickup usually shifts automatically within the waiting policy.
Still worth a message if passport control is slower than usual.
Changing pickup address
The price may change if the zone changes — easier to sort out before the driver is already on the way.
Email or contact form with your booking reference as soon as you know.
Typical passenger mistakes
Skipping the confirmation email without checking details
A wrong terminal or extra passenger can mean the wrong car. A quick check before travel day is easier than fixing it at the airport.
Calling the driver without your booking reference
Keep the confirmation email handy. Support finds the booking much faster with the reference number.
Expecting unlimited waiting at arrivals
Included waiting is limited. A short update as you go through passport control lets the driver time the pickup.
Getting ready
- 1
Fill in the form carefully
Flight number, terminal if you know it, bags, child seats — the small details matter.
- 2
Save your confirmation
A screenshot of the reference and price is handy offline.
- 3
Look out for driver details
Usually the day before — if nothing arrives six hours before pickup, ask us.
- 4
Stay reachable on travel day
One message at a natural moment — landed, at baggage, or ready in the lobby — is plenty.